Independent analysis of fraud, scams and economic crime in digital commerce from CROSEC, the Commercial Retail Online Security & Economic Crime Association.https://www.crosec.org/en-auhttps://www.crosec.org/research/what-coordination-is-worth/https://www.crosec.org/research/what-coordination-is-worth/Singapore recorded its first annual fall in scam losses while the region moved the other way, and Australian card fraud fell against a larger exposure base. Both point the same way: losses fall where the response is coordinated. Retail sits outside those arrangements in either market.Sun, 02 Aug 2026 00:00:00 GMThttps://www.crosec.org/research/the-industrialisation-of-return-fraud/https://www.crosec.org/research/the-industrialisation-of-return-fraud/Generative AI removed the skill needed to fabricate evidence, and in doing so collapsed the line between the opportunistic customer and the organised syndicate. Return and claims fraud has industrialised, and no retailer can outspend that curve alone.Sun, 01 Mar 2026 00:00:00 GMThttps://www.crosec.org/research/peak-season-2025-cnp-fraud/https://www.crosec.org/research/peak-season-2025-cnp-fraud/An evidence-based analysis of Australia's 2025 peak trading period showing that card-not-present fraud is becoming higher-value and more damaging to retail margins.Mon, 01 Dec 2025 00:00:00 GMThttps://www.crosec.org/research/the-hidden-inflation-driver/https://www.crosec.org/research/the-hidden-inflation-driver/Retail fraud now costs Australian retailers around A$4 billion a year, making it a hidden but measurable driver of higher consumer prices and a growing economic burden across the sector.Sat, 01 Nov 2025 00:00:00 GMThttps://www.crosec.org/research/beyond-the-tipping-point/https://www.crosec.org/research/beyond-the-tipping-point/A data-driven look at how digital fraud in Australian retail has accelerated into a multi-billion-dollar challenge, outpacing the growth of online commerce itself and hitting every major category.Wed, 01 Oct 2025 00:00:00 GMT